3 out of 53 of 5Verified purchaseTraining and onboarding
Mixed feelings on training: helpful but slow with issues
When I started with the WFHI software training, the first few modules went fine and clarified the basic setup pretty well. However, some glitches in the dialer and database features were harder to navigate during onboarding, and I didn't find immediate guidance for those problems. The support was reachable but sometimes slow in diagnosing issues I faced. Because of that, my progress was slower than expected and a little frustrating. On the positive side, once the initial hurdles were overcome, the platform seemed stable and usable, so I can say it’s a mixed experience: useful tools but a bumpy learning curve especially when things go wrong initially.