Mixed feelings on training and response, might retry
The training sessions were generally helpful and gave me a basic understanding of how to use the software tools effectively. I appreciated that the trainers were available for questions, though they weren’t always immediately responsive when I reached out by phone or message. Sometimes it took a bit more time than I hoped to get a clear answer on specific features like the dialer and database updates. The onboarding flow was fine but not particularly inspiring or smooth; it felt a bit routine. Overall, the people involved seemed willing to help but not always consistent in their availability. Given all this, I might consider going through the process again if I had to, but I would seek some additional information independently beforehand. There were benefits to the training and support, yet some room for improvement especially in timely responsiveness and communication clarity during the early steps.