Mixed feelings on the overall experience of WFHI product and process
I started with some optimism about WFHI because the initial sign-up and invoicing system worked smoothly and the database feature seemed to fill a real need in managing contacts. On the other hand, the onboarding and training felt a bit rushed, leaving me uncertain about using all the calling tools effectively. Also, the automatic updates sometimes happened unexpectedly, causing interruptions during working hours, which I hadn’t anticipated. Still, telephonic support was quite helpful when I reached out, which restored some confidence. By the end, I wasn’t fully sure if the setup aligned with my long-term workflow, mainly because the payment and billing elements seemed straightforward but the technical parts needed more clarity. So overall, there were benefits alongside challenges making me feel cautiously optimistic but not fully confident yet.