Mixed feelings on the onboarding steps order
What I expected was a more linear and logical sequence in the training and onboarding process, but the actual setup felt a bit jumpy at times. For instance, I was introduced to some advanced calling features before we fully covered the basics of the database and workflow integration. This made it harder to follow along consistently, especially because I was trying to align everything with how I planned to work day-to-day. On the positive side, the materials were clear when I reached each step, and the telephonic support helped me get back on track whenever I felt stuck. So while the steps weren't arranged exactly as I would have hoped, the overall process did get me where I needed to be within a reasonable time. I guess I was expecting the onboarding to reflect the natural order of my real work requirements more closely, but the flexibility of the training somewhat compensated for that.