Mixed Feelings on Support - Kuch Sahi, Kuch Galat
Mujhe laga pehle to sab theek tha, support team ne thoda dhyaan diya jab problem aayi login mein. Easy samajh aayi training thodi der mein, par kuch issues the jinki main help le sakti thi. Jo call tools hain, wo thik kaam karte hain, dialer ka interface thoda confusing tha initially. Jab main support ko phone kiya, response time theek tha but jab detailed query pucha, mujhe lagta hai unko thoda hesitate hua explain karne mein. Overall, experience mixed raha, achhi baat yeh thi ki database feature ne mera kaam aasan kiya, par invoice process mein thoda time waste hua tha. Jo mujhe pasand nahi aaya wo tha ki kabhi kabhi automatic updates ne mera system slow kar diya, mujhe manually set karna para baar baar. Toh pura experience straightforward nahi tha, but it is manageable. Agli baar bhi try karungi, par soch ke chalungi ki kahin se ulti na ho jaye.