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WFHI review

Mixed feelings on setup effort

2 out of 52 of 5Unverified experienceSales and pre-purchase

Mixed feelings on setup effort

The sales and pre-purchase process had both its smooth moments and frustrating ones. It was good that the invoicing and payment process was fairly straightforward and well laid out, which made that part simple to complete. However, I found the onboarding steps fairly confusing at times and felt I might need help again next time to avoid errors. Though some support was accessible, the overall effort demanded was more than I had initially anticipated. It required quite a bit of patience and repeated attempts to fully understand the sequence. So while parts were fine, I wouldn’t say I feel fully confident about handling it again without some assistance.

Prabha SridharanMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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