Mixed feelings on onboarding, sahi bhi kuch aur thoda time laga
Mujhe laga pehle training aur onboarding start karne mein kaafi confusion thi. Maine jab software ka interface dekha toh shuru mein toh sab kuch thoda complex laga, especially jab main woh exact step dhundh raha tha jahan se calling tools set karna hai. Lekin jaise jaise session chalta gaya, thodi clarity aayi about system. Onboarding ke process mein kuch chapters achhe se explain kar rahe the, jaise dialer setup and workflow samajhna, woh thik lage. Par database feature ya automatic update ke baare mein thoda vague content mila aur support team se poocha toh wait karna pada. Sign-up aur payment process smooth raha, invoice bhi jaldi mil gaya, yeh achha tha. Overall, socha tha easy hoga, par kuch cheezein samajhne mein waqt lagana pada, thoda aur streamlined agar hota toh better hota. But haan, training ki quality average thi, kabhi kabhi lagta tha ki zyada technical language use ki gayi thi jisse samajhna mushkil hua. Expected better customization ya interactive content, but it was fine for basic start.