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WFHI review

Mixed feelings on how long it took to really start

2 out of 52 of 5Verified customerSales and pre-purchase

Mixed feelings on how long it took to really start

I’d say the sign-up and invoicing process itself was clean and straightforward — it didn’t take long and there wasn’t any confusion about payments or documentation. On the other hand, actually getting fully up and running with the software was a different story. The onboarding materials were helpful but I found myself spending quite a bit more time than I expected just to get familiar with the calling tools and especially the dialer. The database feature was powerful but needed more upfront configuration that slowed me down. Automatic updates kept the software current, which is good, but sometimes they triggered changes that required adjustment to my workflow. Telephonic support was reachable and provided assistance when needed, but it didn’t always speed things up as much as I had hoped. So, overall, if you want a smooth initial payment and sign-up, that part is fine, but for getting to actual daily use it took me longer than I thought and I had to be patient and persistent. I’d explain it to a friend as a process with a quick start on paper but a slower ramp-up to full use.

Bhargav BansalUttar Pradesh, IndiaExperience: Published:
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