Mixed feelings on getting started, might try again
I found it a bit of a mixed experience getting started with their support and communication. On one hand, the initial sign-up and onboarding felt relatively quick and straightforward. The training materials were easy to access, and the software installation steps were clear. However, when I reached out to telephonic support for some queries, the response took longer than expected to fully address my concerns. It wasn’t a big delay, but it did slow down my progress in getting completely comfortable with the platform. The calling tools and dialer worked as described, though there were minor hiccups that I think could have been resolved faster if support was more immediately available. Despite these small frustrations, I did appreciate the thoroughness of their training and the automatic updates kept me informed of any changes. Given the experience, I might consider using the service again but would hope for quicker assistance next time around to fully benefit from what they offer.