Mixed Feelings on Billing: Suitable for Independent Types
When I first signed up with WFHI, I thought the billing and payment system would be super straightforward, but I had to figure out quite a bit on my own. The sign-up and invoicing were generally clear enough, though the payment process occasionally left me wondering if I missed anything crucial. I really appreciate that the automatic updates helped keep the process smoother as time went on, but there were some steps in the onboarding flow where I was left a bit uncertain about what exactly would happen next or how to verify charges properly. This system might work well if you're comfortable navigating a few unknowns and like sorting things out independently, but if you prefer very clear guidance every step of the way, this could be frustrating. It's good that there was telephonic support available, but having to call multiple times when stuck slowed things down. Overall, mixed but workable depending on your style.