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WFHI review

Mixed feelings mostly due to waiting and repeated steps

3 out of 53 of 5Unverified experienceSales and pre-purchase

Mixed feelings mostly due to waiting and repeated steps

When I first signed up for WorkFromHomeIndia's services, I found the onboarding flow fairly straightforward but slightly repetitive. The initial setup of the database and dialer tools required me to log in several times, which felt unnecessary at points. I appreciated that the software automatically updated itself without much interruption, which was a definite plus. However, the delay in telephonic support responding to some of my queries made me wait more than I expected. It wasn't terrible, but I had hoped for smoother, quicker communications, especially during the early stages of setting up. The invoicing and payment process was adequately clear and I completed it without issues, but the sequence of form entries in sign-up felt a bit redundant. Overall, the software and training covered most of what I needed, and I liked that the calling tools integrated well with my workflow once I got past the initial setup. Still, I have a small reservation about the waiting and occasional repetition I experienced, which made the overall experience a bit less polished than I wished it to be.

Kaushik DasMaharashtra, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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