Mixed feelings: mostly clear but some parts vague

Mixed feelings: mostly clear but some parts vague

I felt generally okay with how the support explained things during onboarding. The telephonic support answered my questions, but sometimes explanations were a bit too brief, leaving some confusion. The training material was clear, but I wished for a bit more detailed guidance especially around the dialer features. The labels in the software were mostly straightforward, which helped me get started without too much hassle. Overall, I had a balanced experience; it wasn’t perfect, yet not frustrating either. Some parts clicked instantly, but others needed follow-up and more attention. This left me feeling cautiously optimistic while knowing I might need extra time to get fully comfortable.