Mixed feelings, mostly because payment felt a bit different
The billing and payment process was generally okay, but compared to what I’ve used before, it felt a little less straightforward. When I was completing the sign-up and payment, everything seemed normal, but at one point the payment confirmation took longer than I anticipated, which left me wondering if something needed attention. The invoice did come through, and it made sense overall, but the timing of all this was different than what I’m accustomed to with other software. It wasn’t frustrating or problematic, just an adjustment to how things are managed here. Other parts, like accessing the software and using the calling tools, felt smooth enough, so I wouldn’t say the payment experience overshadowed the whole product. Still, that one moment stuck with me because it made me realize I needed to adapt my expectations. The blend of pros and cons here leaves me somewhat neutral; I appreciate the system working well otherwise, but if the payment and billing were more predictable, it would definitely be better for me.