Mixed feelings mostly because of daily quirks
I've been using this software for a few weeks now, and honestly, it’s a bit of a mixed bag. On the one hand, I appreciate how smooth the payment and invoicing process is. I get my invoices without delay, and the sign-up was quite straightforward. Yet, day-to-day use isn’t always seamless. The calling tools and dialer worked well initially, but sometimes later in the week, I noticed lag or minor glitches that made calling a bit frustrating. The database feature is robust and fits nicely into my workflow, which is a definite plus. On the other hand, the automatic updates occasionally seem to shift things around, which means I have to relearn some parts after each update. Telephonic support is generally helpful, but sometimes the wait times have been longer than I’d prefer. Training was good at first, but I feel like it didn’t entirely cover some of the day-to-day issues I faced later on. I’m left somewhat unsure whether the software will become more reliable over time or if these quirks will continue. It’s certainly usable, and I can see potential, but I’m also aware there are bumps in the experience that make it less enjoyable some days. So, I’m cautiously optimistic but hoping for improvements soon.