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WFHI review

Mixed feelings mostly because of daily quirks

3 out of 53 of 5Verified purchaseSales and pre-purchase

Mixed feelings mostly because of daily quirks

I've been using this software for a few weeks now, and honestly, it’s a bit of a mixed bag. On the one hand, I appreciate how smooth the payment and invoicing process is. I get my invoices without delay, and the sign-up was quite straightforward. Yet, day-to-day use isn’t always seamless. The calling tools and dialer worked well initially, but sometimes later in the week, I noticed lag or minor glitches that made calling a bit frustrating. The database feature is robust and fits nicely into my workflow, which is a definite plus. On the other hand, the automatic updates occasionally seem to shift things around, which means I have to relearn some parts after each update. Telephonic support is generally helpful, but sometimes the wait times have been longer than I’d prefer. Training was good at first, but I feel like it didn’t entirely cover some of the day-to-day issues I faced later on. I’m left somewhat unsure whether the software will become more reliable over time or if these quirks will continue. It’s certainly usable, and I can see potential, but I’m also aware there are bumps in the experience that make it less enjoyable some days. So, I’m cautiously optimistic but hoping for improvements soon.

Gunjan Pankaj ChauhanDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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