mixed feelings, might suit some better
Reflecting on my experience from before purchase until after a few weeks in, the product matched some of my expectations but diverged in ways that changed my perspective. The sales materials painted a picture of seamless integration with existing workflows, which did hold true in parts, especially the easy sign-up and invoicing process. However, I found the onboarding training somewhat generic and not tailored to varying user needs as I had hoped. The database feature, while powerful, required a steeper learning curve than advertised. If your team is experienced with remote workflow management tools already, this might suit you well as a solid piece of software with good support. But if you’re new to such platforms and expect a highly customized onboarding along with hand-holding, then this might not be the best fit. Telephonic support was occasionally slow to respond but always resolved my issues when reached. Overall, a balanced but cautious endorsement from me.