3 out of 53 of 5Verified purchaseTraining and onboarding
Mixed feelings, might ask for help again because it wasn’t totally intuitive
I went through the onboarding and some of the training by myself. It was decent but not entirely intuitive, which meant I occasionally got stuck on some features like the dialer setup or the database search functions. Some parts of the tutorial helped a lot, but others were rushed and left me uncertain. I think if I were to start over or add more workflows, I would request help again to make sure I fully understand all the functionalities. The software updates have been smooth, which is a plus, but the initial training pace could be better to reduce the need for additional support. Overall, I feel like the package is useful, but users might not get everything on their first attempt without some back-and-forth assistance.