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WFHI review

Mixed feelings kyunki setup aur follow-up dono alag tareeke se hua

3 out of 53 of 5Verified customerSupport and communication

Mixed feelings kyunki setup aur follow-up dono alag tareeke se hua

Setup ke dauran jo basic configuration steps the wo mostly clear thi aur woh smoothly ho gayi thi. Lekin jaise hi main dialing tool use karna shuru kiya, kuch ongoing issues saamne aaye jaise lag occasional lag aur thoda slow response. Unke support se contact kiya toh initial response time theek tha, par baad mein jitne calls maange the uss frequency se thoda kam mila, jo thoda disappointing tha. Training sessions mujhe coherent lage jo ek baar samajh aane ke baad kaafi help karte hain basic functions ko samajhne mein. Database update feature stable tha aur regular thi, jisse workflow mein interruption nahi hua. Invoicing aur payment setup bhi one-time tha jo baad mein automatically renew ho raha hai, ek baar set ho gaya toh itna extra kaam nahi tha. Overall, setup phase mein main kaafi confident feel kar rahi thi lekin ongoing support aur call tool ki performance mein kabhi kabhi thoda issue raha. Yeh batana zaruri hai ki automatic updates main mujhe kisi naye feature ke liye extra training nahi leni padi aur woh smoothly apply hue. Agar main pura package ko ek saath le kar chalungi toh shayad thoda aur consistent ho, abhi tak mix laga hai experience.

Hiral BanerjeeDelhi, IndiaExperience: Published:
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