Mixed feelings, kyunki order thoda ajeeb tha
Sales aur pre-purchase steps ko dekhte hue mujhe laga ki process thoda unordered tha. Pehle jo presentation di gayi thi, usmein software features acche tareeke se explain hue, jo helpful tha. Par agle steps mein sign-up aur payment process thoda hastagada hua. Invoice receive karne mein kuch delays aaye, jo frustration create karte the. Calling tools ki demo dena shayad pehle hona chahiye tha, kyunki usse samajhna zyada easy hota real use ke liye. Onboarding aur training ke baare mein initial details thodi confusing thi, jo mene clarify karne ke liye support contact kiya tha, woh theek response mila. Overall, mujhe laga ki process mein kuch changes karne honge such that steps logically ek ke baad ek arrange ho. Order mein sudhaar karna zaroori lagta hai agar experience smooth karna hai. Phir bhi, jo clear communication tha woh acha laga, toh is hisaab se main itna naa positive, naa negative feel karta hoon.