Mixed feelings, koi clear guidance nahi mili
Mujhe thoda confused feel hua during support calls because explanations thode vague the, aur kabhi kabhi lagta tha ki kisi cheez ko poori clarity se explain nahi kar pa rahe the. For example, jab dialer setup kar rahi thi toh kuch features jo main expect karti thi, unki proper functionality samajh nahi aayi. Lekin overall support ne koshish ki aur telephonic help time pe mili, jo acha tha. Thoda patience rakhna pada because automatic updates ne bhi kabhi kabhi unexpected changes la diye jo documentation mein mention nahi the. Database feature decent tha, par uske kuch aspects mujhe khud explore karne pade, jo onboarding mein clearly bataaye nahi gaye the. Invoicing process simple tha, aur payment ke liye clear instructions mile jo helpful rahe. Mujhe lagta hai ki training sessions mein thoda aur detailed or step-by-step walkthrough dena chahiye tha taaki confusion kam hoti. Overall experience mixed hi tha, kuch facilities achhi lagi par kuch jagah se frustration bhi hui, toh main is service ko bilkul either good ya bad nahi keh sakti.