Mixed feelings: kabhi acha toh kabhi bohot buri experience
Main software ki day-to-day functioning samajhne ki koshish kar rahi thi, par kaafi baar bahut frustration hua. Kabhi dialer theek se kaam karta tha aur mujhe calls register karne mein problem nahi hoti thi, lekin doosre din database access karne mein takleef hi hoti thi. Two-step onboarding process ko samajhna bhi complicated tha, mujhe lagta hai ki thoda zyada clarity honi chahiye thi. Jo training sessions diye gaye they, unka timing mere liye perfect nahi tha, is wajah se main poora content nahi cover kar payi. Kabhi kabhi automatic updates ne mujhe confuse kar diya ki kya naye features aaye hain ya nahi, kyunki notifications clear nahi hote the. Support ke liye phone uthake baat karne par mujhe laga ki unka attitude thoda indifferent tha, jis se frustration aur badh gaya. Payment aur invoicing ka process clear tha but mujhe lagta hai ki sign-up ke time mujhe zyada detailed information milni chahiye thi, taaki confusion na hota. Kya good tha? Dialer kabhi kabhi acha chal jata tha aur database feature bada helpful lagta tha jabkaam karta. Lekin overall mujhe lagta hai ki software mere kaam ki expectations se match nahi karta aur mujhe lagta hai ki mere liye ye option sahi nahi hai.