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WFHI review

Mixed feelings hai, thoda support sahi tha, thoda confused bhi kiya

3 out of 53 of 5Unverified experienceSupport and communication

Mixed feelings hai, thoda support sahi tha, thoda confused bhi kiya

Yaar, mujhe laga tha support thoda zyada easy hoga jab kuch problems aayengi, par thoda confusion hua mujhe. Jab mera dialer feature kaam nahi kar raha tha, toh main support ko phone kiya, they were polite and samajhne ki koshish kar rahe the, which was good. Lekin jo problem thi usko solve karne mein unhe thoda time laga, aur mujhe lag raha tha ki mujhe bata dete agar kuch delay hone wala hai, toh better lagta. Training aur onboarding mein main thoda stuck bhi thi, par people on phone kaafi patient the aur mera frustration thoda kam hua. Par phir bhi kabhi-kabhi lagta tha ki kuch cheezein toh software aur database features ke regarding clear nahi hain jo faster process ke liye chahiye thi. Overall, support thik-thak tha, patience tha, par jitni jaldi main expect karti thi solution milne ki, utni jaldi mujhe nahi mili. Toh haan, mixed feelings hain, thoda support acha laga, par thoda unsatisfied bhi. Yehi reason hai mera thoda uncertain response.

Sukanya MathurRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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