Mixed feelings hai kyunki support thoda adhura mila
Jab maine software use karna shuru kiya tha, toh mujhe laga tha ki support system kaafi proactive hoga. Lekin actual mein mujhe kaafi cheezein khud hi figure out karni padi. Support team thodi helpful thi jab main unhe contact karta tha, par bahut baar aise sawalon ke plus points nahi diye jaate the jo mujhe confuse karte the. Dialer aur calling tools mein kuch features the jo thik kaam karte the, par multiple functions ke beech transition pe clarity nahi milti thi. Email aur telephonic support dono mein delay tha kabhi kabhi, jisse mujhe lagta tha ki system thoda better ho sakta hai. Training sessions ache the lekin unme bhi kabhi kuch parts itne detailed nahi the jisse confusion raha. Bahut effort laga mujhe software ke flow ko samajhne mein, khas kar database aur invoicing ke aspects. Overall, mujhe laga ki maujood guidance thodi adhuri thi, aur mujhe thoda aur support chahiye tha takki poora process asaani se samajh aata.