Mixed feelings – got going, but the start was slow because of unclear steps
I have to say, the training and onboarding process with WFHI gave me mixed feelings. It took quite a while before I was really up and running. I remember one specific moment when I was stuck, trying to figure out how to use the call dialer properly to fit my daily workflow. After that, things did become easier, but reaching that point was frustrating. The onboarding overall had some vague parts where I wasn’t sure what step to do next, and it slowed me down more than I would have expected from such software. The written and video materials helped but only after some trial and error. Eventually, the database feature started to make sense in relation to the calling tools, and I could see how automatic updates kept everything functional. So while I got going after some effort, I still think the initial process could be clearer to cut the guesswork.