Mixed feelings: Finding info was tricky but checkout was clear
I have to say finding exactly what I needed before buying was a bit frustrating. The website and sales info weren't very straightforward, and it took me a while to locate details about the dialer and database features. Some sections felt buried or not explained clearly, making the decision process more time-consuming than I hoped. On the other hand, once I decided and got to the signup and payment part, things got better. The invoice was easy to understand, and the payment steps were outlined clearly, which I appreciated. The training materials were also available but I wished there was a better preview so I could know what to expect before signing up. Telephonic support seemed reasonably helpful when I called with questions, but I’d have preferred more upfront clarity during the sales stage. So while the final transaction went fine, the effort to find the right info in the first place was a bit of a downside for me.