Mixed feelings, ended a bit more confident than I started
Honestly, I started off pretty unsure about how to navigate the software and all its features. The initial communication from support was a bit generic, making me feel a little lost. However, as the calls progressed and I played around with the calling tools and database, I gradually got the hang of things. The automatic updates were sometimes confusing because they changed things without much explanation, but eventually I adapted. By the end of the week, I felt more confident in using the basics, though I know I’m far from mastering everything. The telephonic support improved over time too, becoming more helpful once they understood my concerns better. So basically, I went from hesitant to somewhat comfortable, but the experience was a bit of a rollercoaster due to inconsistent explanations and occasional hiccups.