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Mixed feelings during onboarding, thoda frustrating bhi tha

3 out of 53 of 5Unverified experienceTraining and onboarding

Mixed feelings during onboarding, thoda frustrating bhi tha

Training aur onboarding ka experience mixed raha mera. Jab maine pehli baar software setup karna shuru kiya toh sab kuch straightforward lag raha tha — database ka setup, dialer configurations, sab basics clear the. Par phir jab koi problem aayi, jaise ki update deployment ke dauran kabhi system crash ho gaya ya calling feature properly sync nahi hua, toh solution lene me thoda waqt laga. Training team ne support ki jitni ho sakti thi, par system glitches ne thoda frustration badha diya. Onboarding ka overall feel thoda bumpy raha because software ne har step easy nahi banaya, kuch unexpected issues aaye. Lekin haan, unke documentation aur telephonic guidance achhi thi. To conclude, poora onboarding experience smooth nahi tha, thoda difficult aur frustrating feel hua kabhi kabhi, par training staff ke efforts se kaafi help mili.

Aruna DasguptaMeghalaya, IndiaExperience: Published:
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