Mixed feelings, done a lot myself
When I first explored the sales and pre-purchase info, I realized that some parts were well explained but others I had to figure out myself. The website and promotional materials gave a decent overview of the software and training services, but details like how the calling tools integrate with the database were not clarified upfront. I appreciated that sign-up and invoicing were straightforward and mostly automated, but certain aspects about support availability and training format required digging deeper. It wasn’t a seamless handholding experience, so if you are new to remote workflow tools, you might spend extra time piecing things together. Despite that, I think I'd consider going through the process again, knowing what to expect and being prepared to self-navigate some gaps. It is manageable with patience, though I personally would have preferred a little more upfront clarity from WFHI itself before purchasing.