Mixed feelings but mostly positive so far
The whole sign-up and pre-purchase process was an experience where I really had to work things out on my own. I didn’t feel like the sales or pre-purchase information covered everything I was curious about, especially regarding the software capabilities versus the training inclusions. That meant a lot of back-and-forth emails and checking the website to piece things together myself. On the other hand, once I decided to move forward, the invoicing was straightforward, and payment options were clear enough, so that part went smoothly. Overall, the process felt like a mixed bag - some gaps but mostly okay if you like doing your own research. I’d sum it up as a “Bit hands-on” experience; it was not fully guided but neither completely confusing. Good enough for those who prefer figuring some things out independently while expecting basic support.