Mixed feelings but mostly balanced by the end
Going through the training and onboarding, I had a bit of a rollercoaster experience. Initially, the steps seemed somewhat disorganized, and I wasn't fully confident about some complex features, particularly the database integration and dialer setup. However, as I progressed, the automatic updates helped make things more intuitive over time, even if the early stages were challenging. I appreciated the telephonic support, which was helpful though not always immediately available — that did dent my confidence a little. The payment and invoicing system was quite straightforward and worked smoothly, which was a positive. By the end of the training, I felt I had a decent grasp of running the workflows remotely, but not without having to put in a fair amount of effort and figuring things out by myself. Overall, it felt like a mixed bag: the software’s potential was clear but the learning curve took some time to get over. I wouldn’t say I felt fully confident, but I was definitely better prepared than when I started. It was an experience that combined some good tutorial content with moments of uncertainty.