Mixed feelings but missing some upfront clarity
Honestly, when I first started exploring the features and signing up, I felt a bit unsure about some things. The payment process was fairly transparent, and I liked that part. But I noticed the onboarding had some gaps where I wasn’t fully confident if I was doing the right steps. As I used the database and dialer more, I got a steadier grip on it, and the automatic updates helped keep the software smooth. Support calls were okay overall but sometimes felt like the order of instructions could’ve been better organized. I guess what was missing was maybe a clearer step-by-step intro covering the entire software workflow, especially the calling tools. I feel like if that was clearer at the start, I'd have been more confident earlier on. Still, I’m getting used to it and appreciate the features, so overall it’s promising but not perfect yet. Just wish they had bridged that beginning gap more effectively.