My experience with the WFHI sales and pre-purchase process was fairly mixed. It took longer than I i

My experience with the WFHI sales and pre-purchase process was fairly mixed. It took longer than I i

My experience with the WFHI sales and pre-purchase process was fairly mixed. It took longer than I initially expected to fully get going with the software. The sign-up itself was straightforward enough but after that, getting access to the training modules and dialing tools took some time. On one hand, I liked that the pre-purchase support team was quite informative and polite whenever I reached out to clarify steps. They explained the billing and basic software features clearly in advance which gave me some confidence. On the other hand, the actual onboarding seemed slower than I had hoped and I felt a little impatient at times waiting for confirmation or responses. The database functionality was a positive aspect once I accessed it, and it integrated well with my workflow. But the longer sales cycle and delays made me wonder if a faster onboarding would benefit first-time users. That said, the automatic updates and telephonic support have worked reasonably well since starting, proving the platform’s core functionality is solid and reliable. So looking back, would I do it again? Probably yes, because the product itself serves my needs once fully set up, but I would factor in a bit more patience for the initial wait. The onboarding schedule might be improved to speed things up and make the early stages less confusing. Overall, I appreciate the team’s efforts and think it’s worth trying if you expect to work through some initial delays.