When I first signed up for the training and onboarding, I was hoping there would be step-by-step gui

When I first signed up for the training and onboarding, I was hoping there would be step-by-step gui

When I first signed up for the training and onboarding, I was hoping there would be step-by-step guidance throughout. That wasn’t entirely the case. While the initial sessions covered the basics well, I found myself figuring out many parts of the software on my own. The training material was helpful but somewhat general, and some specific features related to the dialer and database required trial and error. It definitely tested my patience at points, but I appreciated the depth of the content overall. Now, after a few weeks, I feel somewhat accustomed to using the software without much external help. I imagine if I were to start again, I’d be more prepared to navigate things solo but would welcome more structured onboarding. Would I do it again? Possibly, but only if I can be sure that the training addresses all practical aspects clearly. The call support was decent but not enough to replace in-depth onboarding. So it’s a balanced experience that leaves me hopeful yet cautious.