I wasn’t sure before buying the WFHI products if they would fit my needs completely. The sign-up pro
I wasn’t sure before buying the WFHI products if they would fit my needs completely. The sign-up process was straightforward and the invoicing was on time, which was good. However, during training and onboarding, some topics didn’t make much sense or felt out of sync with my work expectations. While the dialing tool worked fine on my calls, the database sometimes lagged in updating contacts. Also, the support was helpful but not always quick to answer my doubts. Overall, parts of the software and service matched what I was hoping for, but others fell short. I’m not sure if I’d buy again right now without some improvements, but I appreciate the transparency and efforts to update automatically, which shows promise. So yes, I have mixed feelings but am open to trying again later after smoother updates and more precise training.