Mixed feelings but might give it another try
I started working with the software and it was not as simple as I hoped. I had to figure out quite a few things on my own, like setting up the database and how to effectively use the calling tools. It took me some time to understand the invoicing process because the interface isn't very intuitive. On the other hand, I appreciated that the automatic updates happened without interrupting my work and helped keep the software running smoothly. The support was okay; I managed with email responses but I would have preferred phone calls. Signing up was smooth, and payments were straightforward too, which made things easier. Though I faced these challenges, I might try using it again after a little break because the core features seem useful. Still, I wish there were more hands-on guidance during the onboarding to avoid the trial and error that I went through initially.