Mixed feelings, but might give it another go
I was somewhat hopeful when I first accessed the software because the initial sign-up and invoicing process were straightforward and met my expectations. However, when I tried to use the calling tools integrated with the database, things became less clear. The dialer's interface wasn't as user-friendly as I anticipated, and I encountered a few glitches that made calls drop unexpectedly. On the upside, the automatic updates seemed to help by bringing in some security patches and minor fixes without disrupting my workflow too much. On reflection, I think the software partially lived up to what I had expected in terms of core features, but the usability left room for improvement. Since the training materials were only moderately detailed, I had to figure out some functionalities myself or reach out to support. While their telephonic assistance was okay, I wouldn't say it was outstanding. Given all this, I might consider trying the software again in the future but only after some updates or enhancements are made. Overall, the experience was neither entirely good nor bad, giving me mixed feelings about the product’s current state and future potential.