Mixed feelings but might consider doing the training again
When I first started with the onboarding training, I was hopeful it would fit neatly around the hours I usually work. The training modules were flexible enough on paper, and some parts really matched my workflow, allowing me to absorb the tools at my own pace. That said, there were chunks of content and scheduled sessions that clashed with the quieter times I prefer for focus, making it tricky to stay fully attentive. The telephonic support was mostly helpful when I called in, but sometimes the timing of responses didn’t quite sync up with my schedule. On the positive side, the database feature and call dialer worked well within the training and actual use, which made juggling tasks easier. Would I do it again? Honestly, maybe. The value is there, no doubt, but I’d suggest they consider more flexible timing or asynchronous training options because that’s what would really seal the deal for someone like me who works irregular hours.