Mixed feelings but maybe better for simpler workflows
Hey, so I was expecting a bit more from the WFHI support before I started using it. At first, the telephonic assistance and training sessions seemed promising and helped me get going with the basics of the software, including the dialer and database. But once I started using it regularly, some of the updates seemed to throw off the flow, and the follow-up support, while polite, wasn’t always able to help right away. The invoicing process went pretty smoothly, which was a relief compared to other experiences I’ve had. I think if you are someone who needs just a straightforward setup and doesn’t mind handling some twists as you go, this could work. But if you require constant, hands-on help or deal with very complex remote workflows, you might find it a bit lacking sometimes. Honestly, I’m still on the fence about recommending it fully.