Mixed feelings but it grew on me after a week
At first, I found the sales and pre-purchase info a bit disconnected from what happened when I started using the software daily. Initially, the communication felt polished and promising, but as days went by, I noticed some features didn’t work exactly as advertised. For example, the dialer was a bit glitchy on some calls and the database retrieval wasn’t as fast as I expected, which got frustrating. Yet, after a week or so, the software seemed to settle down, and I got into a rhythm with it. The automatic updates seemed to fix some bugs, and the calling tools became more reliable. Still, I felt the overall experience didn’t match the initial high impression I got from sales. Probably a mix of my expectations clashing with the real experience, but over time I learned its limitations and strengths. So yeah, feelings were mixed but it did grow on me eventually.