Mixed feelings but I might do it again
The training and onboarding experience was a mix for me. Some parts like navigating basic software features and signing up went smoothly and made me feel fairly confident early on. The instructional material was clear in explaining the calling tools and the database setup which was helpful. However, a few areas left me less sure about what to expect next or how to handle some of the automatic updates. The telephonic support was available but not always immediately responsive, which sometimes slowed down my progress. While I ended up completing the initial training phases, I wasn’t fully confident in troubleshooting without help. After finishing it once, I am unsure if I would jump in for another cycle unless there was a clearer path laid out or more proactive guidance during onboarding. Still, some parts worked well enough to consider trying again with more preparation. I liked that invoicing and payment steps were simple and straightforward, which kept at least that aspect stress-free. Overall, I’d call the experience okay but with room for improvement before I fully recommend repeating it without hesitation.