Mixed feelings but explanations mostly clear
I was pretty curious about how they explained the whole onboarding and training. I found some parts really well laid out, especially the initial tutorials about setting up the calling tools and navigating the software. It helped me start using the dialer without much hassle. However, when it came to the database feature and its integration into daily workflows, the explanations were a bit too technical and left me guessing. On one hand, I appreciated the clarity in the basics, and on the other, I wished the details had been broken down better in the later sessions. Their automatic updates also came without much warning, which sometimes disrupted the smooth flow of training. Overall, I liked parts of it, but a few areas definitely need more simplicity and patience in the way they are explained during onboarding.