3 out of 53 of 5Verified purchaseSales and pre-purchase
Mixed feelings but ended somewhat confident
I went into this with some hesitation but the overall experience of signing up and using the WFHI software left me with mixed feelings. On the positive side, the invoicing and payment process was straightforward and not a headache. Training took some time, and support was hit and miss with the clarity of explanations. The dialer tool worked well enough but I still felt uncertain sometimes about how the database would fit into my workflow. Despite the bumps, by the end I felt somewhat confident in navigating the system though not fully enthusiastic. The setup and onboarding had its moments of frustration and ease intermixed. So if I had to sum it up in a phrase, it would be a cautiously optimistic experience that didn’t quite blow me away.