mixed feelings - better in some ways than before
I tried the wfhi software platform and after using it a bit, I have mixed thoughts. The sales and pre-purchase process felt straightforward enough and signing up didn’t take too long, which was better than what I experienced with other setups. Also, the database feature stood out for me because it integrated well with the calling tools, making contacts easier to manage during work. But on the flip side, the onboarding flow didn’t quite match my expectations. It felt like some steps were rushed and certain aspects, like the dialer’s auto-update function, weren’t explained well initially. Also, telephonic support was hit or miss depending on when I called - sometimes quick responses, other times slow or unclear. The invoicing and payment process was fine but didn’t really stand out either. So, the database feature definitely caught my attention as a highlight, but the rest of the experience was average when I compared it to what I’ve used before. Overall not bad, just not flawless.