3 out of 53 of 5Verified customerSupport and communication
Mixed feelings because things sometimes worked, sometimes didn’t
I felt frustrated initially when some features wouldn’t work as expected, especially with the calling tools dropping calls occasionally. However, support was quick to answer when I called, and they guided me through troubleshooting. The onboarding was a bit confusing at first, so I didn’t get started as soon as I wanted to. On the upside, the invoicing and payment system ran without any issues, which was a relief. The automatic updates sometimes changed things without my prior knowledge, which was a bit annoying. Overall, I feel the platform has potential, but managing problems when they arise could be smoother. The telephonic support helped bridge some of these gaps, but that’s about it for now.