Mixed feelings because steps felt a bit out of order
I have to say my experience with the onboarding and training was a little mixed, probably because some steps felt out of place. The initial sign-up and invoicing process was smooth, and the software itself seemed promising, but the way training content was delivered sometimes didn’t flow logically. For instance, I found myself using the database features before fully understanding the calling tools, which made applying what I learned trickier. On the other hand, I did appreciate that there was telephonic support available which answered most questions as I progressed, and the automatic updates worked without causing major issues. Despite the somewhat shuffled sequencing, the training did eventually cover all important aspects; it just felt like some parts might have been easier if reordered. Overall, I’m cautiously positive about the experience—perhaps a more structured approach to progressive training steps would have helped me feel more confident early on rather than piecing things together as I went along.