Mixed feelings because of the sales waiting and repeats
My experience with sales and pre-purchase wasn’t perfect but wasn’t terrible either. On the positive side, the agents were polite and generally informative when I asked about software features and training options. I liked that they gave me a good idea of how the calling tools and database worked. On the downside, I found the process quite repetitive, with a few calls covering the same information multiple times, which extended the waiting periods. It felt like they could have streamlined communication better before I signed up. However, the sign-up and invoicing part went smoothly, and I was happy the payment procedures were transparent and quick. So in the end, the extra time spent waiting and revisiting details balanced out with the clear invoicing and decent explanations. I feel the process works but could be improved for speed and efficiency; that’s why I’m giving it three stars instead of four or two.