Mixed feelings because of onboarding pace
I went through the WFHI training and onboarding process with some ups and downs. The initial steps were quite clear and I was able to set up my profile and understand the basics quickly. However, when it came to using the calling tools integrated with the dialer, I found the training less helpful and had to explore and figure things out on my own. The telephonic support was okay but not as responsive as I hoped. I believe next time I might need assistance again for the technical parts, especially around the database integration and automatic updates. The payment and invoicing process was straightforward, so at least that was one less thing to worry about. Overall, the experience worked in parts but left me wanting more thorough guidance on the software features during onboarding.