Mixed feelings because of day-to-day use rather than the start
When I first started using the software, things seemed quite promising. The initial setup was smooth, and the onboarding flow was decent enough to get me going. However, using the software on a daily basis revealed some frustrations. The dialer's interface sometimes lagged, which slowed down my calling workflow, and the database feature wasn’t as intuitive as I expected, requiring more manual effort than I would have liked. On the other hand, the automatic updates were reliable and didn’t disrupt my tasks, which I appreciated. Their telephonic support was helpful once I got through, but often I found the wait time too long to reach an agent, which was a bit discouraging. The invoicing and payment processing were clear and straightforward, so I can’t complain there. Overall, the software has some good points, especially in terms of updates and payment clarity, but the daily operational quirks and support delays left me feeling somewhat unsatisfied. I expected a more seamless experience given the promises, though I have to admit some features still worked fine for my basic needs.