Mixed feelings because it crashed once mid-day
Using the software has mostly been decent, but I got a bit anxious the one time it crashed during the weekday right when I needed the dialer to work. That moment really threw off my flow because I rely on that feature to manage calls efficiently. Luckily, the issue was resolved fairly quickly, but it made me realize that having a backup plan or quicker feedback from support would be essential. Otherwise, during normal use, the software performs pretty well with database updates and automatic syncing continuing in the background without much trouble. I haven’t experienced any other breakdowns and the features mostly do what they promise. However, the inconsistency with that glitch stuck in my mind, making me hesitant to fully trust it every day. Still, the general experience hasn’t been bad; it’s just that one blip that caused me to feel unsure for a bit.