Mixed feelings as things didn’t go fully smooth
I started the onboarding process expecting a pretty smooth ride through the software setup and initial training, but honestly, it was a bit of a mixed bag. On one hand, signing up was straightforward, and the initial dashboard gave me enough options to start customizing my workflow. However, when I tried to integrate the calling tools with my existing database, there were hiccups that left me scratching my head. The dialer sometimes dropped calls without notice, which made testing difficult. On the bright side, the automatic updates happened quietly in the background without disrupting work. Still, some issues like delayed telephonic support responses made me a bit uncertain about relying completely on this setup. I guess, overall, the software and training have promise, but some rough edges need polishing before I feel fully comfortable recommending it without reservations.