Mixed feelings as setup was harder but daily use was okay
The initial setup of the software felt quite involved and took more time than I initially expected, which was a bit discouraging at first. The onboarding process gave basic guidance, yet much of the configuration needed was a one-off task that I had to work through on my own. On the plus side, once everything was set up, the day-to-day experience was fairly smooth and the tools integrated well with my remote workflow. The dialer and calling functions operated reliably without much issue during consistent use. Database management required some ongoing attention, particularly when updating records or applying filters, but nothing too tedious. The automatic updates ran silently in the background, so maintenance was minimal and didn’t interrupt work. I also appreciated that telephonic support was available when I had questions, which eased some early frustrations. Payment and invoicing were straightforward and didn’t add complications. Overall, while setup was a challenge, the routine use balanced that out, though I do wish the initial onboarding was a bit more comprehensive to reduce early effort for new users like myself.